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    FAQ

    Welcome to support services. In order to serve you better, we have assembled the most frequently asked questions from customers and our answers. If you have further questions, please contact with Moment Watches Service Center and we w-ill be happy to assist you. Have a happy shopping.


      My Account

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    1. 01.How to be a member of Moment Watches?
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    3. 02.Why it is highly recommend to log in as Moment Watches member?
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    5. 03.How to check my order after logging into my account?
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      Ordering Procedure

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    7. 01.How can I make an order?
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    9. 02.Why my order status is still pending ?
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    11. 03.I log in my account and see the order status but it is shown “processing”.
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    13. 04.What does order status “Complete” mean?
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    15. 05.Which currency should I pay in?
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    17. 06.What should I choose for shipping method?
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    19. 07.Which payment methods can be used ?
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